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BENEFIT NOTES



Dental
Optical
OutPatient Therapy
Specialist Consultation
Maternity/Paternity
Chiropody
Hospital Surgical Benefits
Hospital Medical Benefits
Day Case Surgery
Other Inpatient

Dental
You may claim for any treatment performed by a Dental Surgeon or Qualified Orthodontist, apart from the specific items listed below. Routine dental checks are claimable, even where no further treatment is required. Claims may also be made for the cost of dentures and denture repairs. Finally, you may also claim for a Dental Hygienist, provided that these services were received at the practice of the dentist recommending the treatment. We will pay the full amount of costs incurred, up to the annual maximum benefit.


Dental benefit is not payable for the following:
- Routine supplies like toothbrushes, mouthwash or dental floss, even where these have been purchased from your dental surgery.
- Dental insurance schemes, whether or not they are operated by a dental surgeon.
- Pre-payment or budget schemes in which dental charges are paid in regular instalments. We only pay for the explicit and recognisable cost of treatment that has actually taken place.

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Optical
You may claim for the cost of eye tests, spectacles and contact lenses which are prescribed and supplied by a Qualified Optician. Claims may also be made for a Qualified Optician's charges for spectacle frame repairs and fitting new frames to existing lenses. Routine eye tests are claimable whether or not they result in a prescription for spectacles or lenses. We will pay 60% of the costs incurred, up to the annual maximum benefit.
We will not pay for the following:
• Routine supplies like cleaning cloths and lens cleaning solution, whether or not they were bought from your optician
• The cost of optical insurance schemes, whether or not operated by a Qualified Optician
• Contact lenses supplied exclusively for the improvement of appearance
• Ready made spectacles unless prescribed and supplied by a Qualified Optician.
Claims for disposable contact lenses (i.e. replaced less than annually) may only be made for costs incurred in every other year. In this way, if a claim is made for disposable contact lenses paid for in 2006, charges incurred in 2007 will not be claimable.
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Outpatient Therapy
You may claim for treatment performed by a Physiotherapist, Osteopath, Chiropractor, Acupuncturist or Homoeopath. We will pay 70% of the costs incurred, up to the annual maximum benefit.
You may claim for up to 5 treatments in the Benefit Year without referral by a GP. Thereafter, claims may only be made for treatment for which the patient has been referred by their GP.
To be eligible for benefit, the practitioner must be one of the following:
• A practitioner registered as a physiotherapist with the Health Professions Council.
• A practitioner registered with the General Osteopathic Council
• A practitioner registered with the General Chiropractic Council
• An Accredited Member of the British Medical Acupuncture Society (Dip Med Ac)
• A Full or Associate Member of the British Acupuncture Council (MBAcC)
• A Member of the Faculty of Homoeopathy (MFHom)
• A Registered Member of the Society of Homoeopaths (RSHom)
We will not pay for routine supplies like ice packs, joint supports or tubigrips, whether or not these were bought from the practitioner who performed the treatment.
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Specialist Consultation
You may claim for consultations with a Specialist to whom the patient is referred by their GP. We will pay 70% of the costs incurred, up to the annual maximum benefit. A “Specialist” is defined in Section 1(j) of the scheme rules.
You may claim for the cost of the consultation and any treatment performed personally by the Specialist during the consultation. You may also claim for any associated tests provided that all of the following apply:
• They are performed by or recommended by the Specialist being consulted
• The tests consist of X-rays, diagnostic ultrasound or pathology
We pay only for X-rays and ultrasound. MRI, CT, PET and Doppler Scans are not eligible for benefit.
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Maternity/Paternity
You may claim for each birth so benefit doubles, for instance, where twins are born. Claims must be supported by a Birth Certificate issued in the United Kingdom. Where the parents have different surnames, a Full Birth Certificate, rather than the shortened version, will be required in support of the claim.
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Chiropody
You may claim for treatment provided by a Chiropodist, provided that the treatment is medically necessary rather than for cosmetic purposes. We will pay half of the costs incurred, up to the annual maximum benefit.
To be eligible for benefit, the practitioner must be registered as a chiropodist with the Health Professions Council.
We will not pay for the cost of routine supplies like clippers and sprays, whether or not these were bought from your chiropodist.
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Hospital Surgical Benefit
You may claim this benefit for a stay in hospital during which an operation necessitating the use of a fully equipped operating theatre is performed. The establishment must be an NHS or private hospital with full facilities for carrying out major surgical operations (see Rule 1e). We will pay for up to 10 nights in the Benefit Year.
The following additional benefits apply:
• In a Subscriber & Partner membership, if both you and your partner are in hospital at the same time and both eligible to claim Hospital Surgical Benefit, the nightly benefit will be doubled. This doubled rate of benefit will apply for up to 14 nights in the Benefit Year, the number of nights to include not only payments under this benefit, but also any made under Hospital Medical Benefit.
• If your stay is longer than the 10 night maximum, the additional nights may be claimed under Hospital Medical Benefit (see below).
The following restrictions will apply:
• You may not claim this benefit for self-inflicted conditions, including alcoholism and drug abuse.
• Children born in hospital are not covered for the first 10 nights after birth.
• This benefit only applies to hospitals in the United Kingdom, although you may be able to claim for overseas hospitals under Other Inpatient Benefit (see below).
• Benefit is not payable for cosmetic procedures or psychiatric conditions, although you may be able to claim the latter under Other Inpatient Benefit (see below).
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Hospital Medical Benefit
You may claim this benefit for a stay in hospital involving active non-surgical treatment of a medical condition. The establishment must be an NHS or private hospital with full facilities for carrying out major surgical operations (see Rule 1e). We will pay for up to 35 nights in the Benefit Year.
The following additional benefits apply:
• In a Subscriber & Partner membership, if both you and your partner are in hospital at the same time and both eligible to claim Hospital Medical Benefit, the nightly benefit will be doubled. This doubled rate of benefit will apply for up to 14 nights in the Benefit Year, the number of nights to include not only payments under this benefit, but also any made under Hospital Surgical Benefit.
• If you are hospitalised for an operation and your stay is longer than the 10 nights payable under Hospital Surgical Benefit, the additional nights may be claimed under Hospital Medical Benefit.
The following restrictions will apply:
• You may not claim this benefit for self-inflicted conditions, including alcoholism and drug abuse.
• Children born in hospital are not covered for the first 10 nights after birth.
• This benefit only applies to hospitals in the United Kingdom, although you may be able to claim for overseas hospitals under Other Inpatient Benefit (see below).
• Benefit is not payable for cosmetic procedures or psychiatric conditions, although you may be able to claim the latter under Other Inpatient Benefit (see below).
• Benefit is not payable for hospital stays, the main purpose of which is residential or custodial care, or where the hospitalisation is necessitated by a lack of appropriate facilities to which the patient should be transferred.
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Day Case Surgery
You may claim this benefit if you have an operation to treat a medical condition which is performed as a Day Case, where you are admitted to hospital and discharged on the same day. The benefit only applies to hospitals in the United Kingdom and you may claim up to 35 days in the Benefit Year.
Apart from the procedures set out below, you may only claim where the patient signs the hospital’s Admission Form but where an overnight stay is not required and where the treatment received demands the use of a fully-equipped operating theatre. In addition, benefits may be claimed for the procedures below, provided they are performed in a hospital as defined by Rule 1 (e):
• Angiogram
• Cardioversion
• Facet Joint Injection
• Epidural Injections
• Any endoscopy other than hysteroscopy, sigmoidoscopy and laryngoscopy.
You may not claim for outpatient treatment or any treatment which is not performed in an operating theatre.
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Other Inpatient
This benefit may be claimed for a stay in a:
• Registered Nursing Home
• Registered Convalescent Home
• Hospital for treatment of a psychiatric condition
• Hospital outside the United Kingdom
The stay must be medically necessary and, other than overseas hospitals, it must be recommended by the patient’s GP and take place at an establishment in the United Kingdom.
We pay benefit for up to 35 nights in any period. On reaching 35 nights, this benefit does not become payable again for three years, after which a new 35 night entitlement begins.
You may not claim for permanent residence in a Nursing Home, or where the stay takes place because the patient cannot be looked after at home.

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